Sr Director, Health Plan – Great Midwest Region

at Quest Diagnostics
Published September 21, 2022
Location Wood Dale, IL
Category Default  
Job Type Full-time  


Sr Director, Health Plans – Great Midwest Region


Recognized by FORTUNE magazine as one of the “World’s Most Admired Companies,” Quest Diagnostics ( is the world's leading provider of diagnostic testing, information and services that doctors and patients need to make better healthcare decisions. We are pioneers in developing innovative diagnostic tests and advanced healthcare information technology solutions that help improve patient care.

With corporate headquarters in Secaucus, NJ, Quest Diagnostics is a Fortune 500 company traded on the New York Stock Exchange (NYSE: DGX) and included in the Dow Jones Sustainability World Index, with 2021 revenues of $10.79 billion. 

Position Description

The Senior Director, Health Plans reports directly to the Vice President, Health Plan and Payor Markets. S/He is responsible for increasing Health Plan revenues and profitability within the Great Midwest Region ($1+ Billion in revenues across 19 states).


•         Consistently meet or exceed assigned new business/growth targets within the Region. Develop goals and objectives for sales team and motivate to achieve results.

•         Participate in and support Regional Management teams to ensure alignment between assigned Business Units and Health Plan organization.

•         Develop and maintain relationships with all target and key accounts within assigned geography.

•         Hire, train, develop and supervise Strategic Account Executive and Account Executives within regional alignment. Assist with multi-site RFP's and coordinate response with all affected Business Units.

•         Participate in customer meetings with direct reports where appropriate.

•         Review all pricing requests and ensure they are compliant with all applicable policies.

•         Prepare Performance Development Plans and conduct formal reviews for assigned Strategic and Account Executives.

•         Ensure adherence to regional budget.

•         Mobilize Quest resources when necessary to address customer needs/requests.

•         Secure appropriate reimbursement for new technologies.


•         Bachelor's Degree required; healthcare related field preferred; advanced degree a plus.

•         Knowledge Broad understanding of Managed Care marketplace; sound, updated competitive knowledge.

•         Demonstrated ability to positively impact revenue within customer accounts.

•         Demonstrated ability to balance company and customer needs.

•         Existing relationships with key customers. Strong Sales and negotiation skills. Demonstrated ability to collaborate across multiple functions and departments.

•         Demonstrated ability to develop executive level relationships at key customers.

•         Demonstrated ability to adapt to a rapidly changing environment.

•         Excellent written and verbal communication skills.

•         Attention to detail and strong organizational and follow-up skills.

•         Demonstrated ability to oversee contract implementation and execution.

•         Ability to lead by example and motivate direct reports to achieve assigned targets.

•         Minimum 5 years’ experience in Managed Care Sales with personal experience negotiating contracts with customers.

•         Minimum 2 years of Sales Managerial experience required.

•         Experience within a large Pharmaceutical company, Managed Care Organization, or similar large healthcare service provider company required.

About Quest Diagnostics

Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest Diagnostics annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our nearly 50,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. 

The company offers the broadest access to diagnostic testing services through its network of laboratories and patient service centers and provides interpretive consultation through its extensive medical and scientific staff. Quest Diagnostics also provides services to employers, life insurance companies, other commercial labs, clinics, health plans, government agencies, and organizations involved in clinical trials research.


•         FORTUNE magazine's "World's Most Admired Companies" list for 8 consecutive years; one of only five companies to attain Most Admired status in the "Health Care, Pharmacy and Other Services" industry category. 

•         Fortune magazine’s Fortune 500 list

•         Forbes Global 2000

•         Forbes' America's Best Employers List for third consecutive year

•         Forbes 2020 America’s Best Employers for Women for second consecutive year

•         S&P 500

•         Barron’s 500

•         Member of the Dow Jones Sustainability World Index

•         Included in the FTSE4Good, Calvert, and Ocean Tomo sustainability indices

•         Listed in the most recent Newsweek Green Rankings

•         Consistently named one of the best places to work in U.S. business journal rankings

•         Named a DiversityInc Noteworthy Company for third consecutive year

•         Listed on the Disability Equality Index (DEI), a joint initiative of the American Association of People with Disabilities (AAPD) and the US Business Leadership Network (USBLN), recognizing companies for prioritizing the inclusion of people with disabilities

•         Named Top 23 ‘Best Places to Work for LGBTQ Equality’ in New Jersey

•         Named a Best Place to Work for LGBTQ Equality by scoring a perfect 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) for the fifth consecutive year.

•         Achieved Cancer Gold Standard accreditation from the CEO Roundtable on Cancer, recognizing our actions to reduce the cancer risk of employees and their families

•         Received C. Everett Koop National Health Award for Efforts to Promote Employee Health in 2020

Diagnostic Testing Services

Quest Diagnostics is the world’s leading provider of diagnostic testing, information and services that patients and doctors need to make better healthcare decisions. Their services range from routine blood tests — such as total cholesterol, Pap testing and white blood cell count — to complex, gene-based and molecular testing. They perform medical tests that aid in the diagnosis or detection of diseases, measure the progress or recovery from a disease or confirm that an individual is free from disease. In addition, they have specialized expertise in cancer, cardiovascular diseases, infectious diseases, and neurology.

About COVID-19 testing at Quest Diagnostics

Quest Diagnostics is at the forefront of the response to the COVID-19 pandemic, working to broaden access to laboratory insights to help us all lead healthier lives. We provide both molecular diagnostic and antibody serology tests to aid in the diagnosis of COVID-19 and immune response. Our COVID-19 test services are based on tests that have received FDA emergency use authorization and which also meet our high standards for quality. We are providing these test services under the Public Readiness and Emergency Preparedness Act.

We provide data on COVID-19 testing to various federal and state public health authorities, including the Centers for Disease Control and Prevention, and participate in studies with government and private institutions, aiding COVID-19 public health response and research. Through our team of dedicated phlebotomists, air fleet team, couriers and laboratory professionals, Quest Diagnostics works hard every day to help patients and communities across the United States access quality COVID-19 testing.


In the $60 Billion and growing US Diagnostic Testing Market, Quest Diagnostics is the leader. Quest Diagnostics’ reputation as a leading innovator, provider of high value, low cost solutions and its financial strength and flexibility make it well positioned to capitalize on the evolving healthcare landscape.

Quest Diagnostics’ long-term strategy is to become the undisputed world leader in diagnostic testing, information and services. To drive this profitable growth, Quest Diagnostics plans to leverage capabilities to create differentiation:

•         Deliver Innovative Solutions

•         Leverage their Unparalleled Access and Distribution Network

•         Expand their relationships with large payors and health systems

•         Deliver Superior Patient Experiences



To Apply

Please Log In or Register to Upload a Resume and complete the online Application by visiting, clicking “Job Search” and following the prompts. Because of the large number of applicants to job openings, Quest Diagnostics will only contact qualified candidates for interviews.

Quest Diagnostics is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.