Senior Capability Analyst – Telecommute

at UnitedHealth Group
Published May 9, 2022
Location La Crosse, WI
Category Default  
Job Type Full-time  

Description

Careers with Optum and OptumServe: Optum, a part of the UnitedHealth Group family of businesses, continues to evolve and make a bigger impact through its extensive expertise in combining technology, data and people to create novel health care solutions and services across the globe. Energize your career with one of Healthcare’s fastest growing companies.

OptumServe is following suit by creating and delivering care that meets the health needs of active duty service members, veterans and their families. We're partnering with federal and state government agencies to meet the readiness and health needs of active duty military members and veterans by providing preventive health screenings and assessments to ensure that troops are ready to answer the call of duty. For those who want to intensify their impact in a career that brings together challenge, learning and growth, OptumServe is the right place to do your life’s best work.(sm)

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Role Specific Language:

This team is accountable for delivering product performance in alignment with expectations, and updates changes to a product portfolio to improve competitive position and produce optimal product performance to meet customer and market needs. It is accountable to the OptumServe business line P&L owners, and is responsible for cross-functional stakeholder management, to include (but not limited to) design, engineering, scrum teams, business leaders. This team leverages market insights and emerging technology developments and trends to understand market/customer needs, as well as identify new opportunities or make adjustments to current product offerings. Team members balance deep subject matter expertise with knowledge of business use cases and strong technical aptitude. 
As a Senior Capability Analyst, you will design, develop, and manage activities for a specific product or group of products, from product definition and planning through production, release and end-of-life. You will be responsible for management of the full product lifecycle with a technical focus, including the strategy, design, development, management, and end-of-life of new, existing, or acquired products. 
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Supports capabilities under a product area
  • Understands the “what & why” of User Stories, their relationship to Features, and how each may impact the user, Demonstrates empathy for the customer journey; understands applicable personas, Understands and effectively partners with users, business, technology, and product teams to delight consumers, Identify and appropriately leverage SMEs
  • Partners with product managers/owners to prioritize work to meet obligations and opportunities, Understand overall product strategy and Roadmap, Understand the demand, priorities and scrum team capacity, Ensure user stories are directly tied to OKRs
  • Decomposes capabilities into manageable features/stories, Partner with engineering teams on the creation of requirements and user stories, Effectively balances needs of operations and technical teams
  • Supports team in decomposing features into manageable user stories, Collaborate with Business Partners to gather any information required for user story creation, Can articulate to partners an understanding of core technology enabling business functions, Support backlog prioritization
  • Builds relationships to be a trusted partner, Attends trainings to further advance knowledge, Able to operate in an ambiguous and dynamic environment, Adopts growth mindset

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of experience in product management or technology delivery roles
  • 2+ years of experience working in an agile or scaled agile development environment
  • 2+ years of experience in analyzing customer needs, customer engagement and product performance
  • 1+ years of experience executing work across matrixed product teams
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

  • Undergraduate degree or equivalent experience 
  • Certified Scrum Product Owner
  • LESS certification
  • Experience with application development and software integrations
  • Experience with product management and development, engineering best practices, user experience best Ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
  • Experience in Healthcare
  • Experience working with state or federal government clients including the bidding and implementation process
  • Ability to represent 'the voice of the customer' in technical discussions with architecture and engineering
  • practices, design best practices, agile software development methodologies, processes, and toolsets
  • Ability to use quantitative and qualitative data to make recommendations
  • Ability to use straightforward, structured communication when connecting with stakeholders
  • Solid research and problem-solving skills
  • Demonstrated ability to achieve goals in a matrix environment
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

At UnitedHealth Group, we're more than 260,000 strong, moving fast and shifting gears to outpace the rate of change that's sweeping through health care around the globe. Come join us and challenge yourself to reach a new level. 

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut / Nevada residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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