at Vaco Staffing
Location Richmond, VA
Date Posted May 13, 2020
Category Default
Job Type Full-time


Immediate need for Contact Tracers throughout the state of Virginia! Apply now.

A Contact Tracer is a professional responsible for contacting individuals and gathering critical information from residents diagnosed with COVID-19. This initiative is in conjunction with state-wide efforts to increase testing, improve knowledge and communication of strategies to reduce transmission of the virus. Now more than ever, Virginia needs people who can make a difference!

Typical Core Duties:

Interviewing & Data Collection

  • Calls newly diagnosed patients and contacts of newly diagnosed patients to gather information and inform contacts of potential exposure.
  • Communicates with contacts in a professional, empathetic, and culturally sensitive manner.
  • Collects and records information on demographics, current symptoms, current health status, and possible high-risk settings into Contact Tracing/Contact Information Management system.

Health Education

  • Provides contacts with approved information about state quarantine procedures, and if appropriate, refers them to testing according to protocol.
  • Following established procedures and/or script, incumbent will inform contacts about the importance of quarantine and what to do if symptoms develop.
  • Provides contacts with relevant healthcare resources as appropriate.

Data Entry & Maintenance

  • Utilizes established database(s) to identify newly diagnosed patients and contacts for tracing efforts.
  • Inputs data collected (i.e. symptoms, contacts, etc.) into database and assures database is kept up to date
  • Provides data from Contact Tracing efforts and calls to Epidemiologists and/or Health Educators as necessary.


  • Customer service and excellent interpersonal skills
  • Data enty capture and computer literacy
  • Knowledge of or coursework in medical terminology a plus
  • Basic crisis counseling and understanding of patient confidentiality skills a plus