Licensed Behavioral Health Care Advocate – Telecommute in Baton Rouge, LA / Field-Based

at UnitedHealth Group
Location Atlanta, GA
Date Posted December 2, 2021
Category Default
Job Type Full-time

Description

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

You’ll enjoy the flexibility to telecommute* in Baton Rouge, LA as you take on some tough challenges.

Please Note: During the COVID 19 pandemic this position will be a telecommute/work from home position 100% of the time.  Once COVID restrictions are lifted, you will be in the field in the designated area 80% of the time as described below.

The goal of the Field Care Advocate (FCA) role is to help individuals live their lives to the fullest by promoting recovery and resiliency via coordination and collaboration with multiple internal and external partners including consumers and their families/caregivers, medical, behavioral health and clinical network teams. Field Care Advocates work with complex and high-risk needs with a goal of engaging the consumer in the treatment process, decreasing their reliance on higher levels of care, helping them to access appropriate community services, and assisting them in improving community tenure.

Primary Responsibilities:

  • Provide case management to members to assess for and find solutions to obstacles to care
  • Link members to healthcare providers and community supports
  • Work with members via telephone and face to face contacts to address healthcare needs
  • Provide field visits to members who have been admitted to behavioral health hospitals
  • Meet with members in the hospital and their home
  • Assist inpatient behavioral treatment team with discharge planning
  • Collaborate treatment plans with outpatient providers
  • Assist the member with transitioning back into the community following an out of home placement
  • Work with members to assist with getting their medications filled, making follow up appointments and arranging transportation to medical appointments
  • Explain behavioral health insurance benefits and what behavioral health services are available

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling. License must be clinically independent (i.e. LCSW, LMFT, LPC), active and unrestricted in the state of LA
  • 2+ years of experience in a related mental health setting
  • Computer / typing proficiency to enter / retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications
  • Access to high speed internet from home and a dedicated workspace
  • Reliable transportation and the ability to travel as needed within the designated service delivery area on a daily basis
  • Ability to be in the field up to 80% of the time in the territory listed
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

  • Dual diagnosis experience with mental health and substance abuse
  • Experience in a community mental health rehab setting
  • Field based work
  • Experience working in a behavioral health hospital
  • Experience in a managed care environment

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job keywords: case manager, care coordination, care advocate, social worker, therapist, counselor, mental health, behavioral health, field, community mental health, managed care, substance abuse, inpatient, Medicaid, LCSW, LMFT, LPC, New Orleans, Baton Rouge, LA, Louisiana, Telecommute, WAH