at The Judge Group
Location Bridgewater Township, NJ
Date Posted May 26, 2021
Category Default
Job Type Full-time


Location: Bridgewater, NJ
Description: COVID-19 Response: 

  • Employee Support You will play a key role in supporting our COVID-19 policies and processes as part of the broader Organization's COVID-19 Response team. 
  • You will help by reviewing COVID-19 employee inquiries and providing appropriate related guidance in line with HR policies and processes, as well as federal/state/location guidelines. 
  • Your attention to detail, sense of urgency, and empathetic approach will support our efforts to ensure a safe workplace for Team, while ensuring business continuity. 
  • In addition, you'll be reviewing Return to Office (RTO) requests from employees and managers and determining approval based on established guidelines. 
What you'll be doing... 
  • Reviewing employee questions regarding established COVID-19 policies and associated Return to Office (RTO) exception requests 
  • Conducting investigative analysis based on provided guidelines - including researching, analyzing information, and detailing findings
  • Evaluating requests to determine business need and allowance within written guidelines 
  • Providing timely, clear responses to employees and other key stakeholders. 
  • Providing written communication about the status of questions/requests to the employee, manager and HRBP (as applicable) on a timely basis. 
What we're looking for... 
  • You enjoy digging into the details but don't lose sight of the big picture. You maintain positive strong professional relationships in what can sometimes be sensitive situations. 
  • You are comfortable balancing multiple priorities and meeting deadlines. 
  • You are proactive in your approach to timely resolution. 

You'll need to have: 
  • Comfort with varying technology (e.g., MS Office, Slack, Google sheets) 
  • Customer service experience, strong empathy 
  • Strong written and verbal communication skills 
  • Organization skills; attention to detail 
  • High level of responsiveness 
  • Comfort managing multiple priorities with short deadlines 
  • Motivation to follow up and close out pending requests in a timely manner 
  • Good judgment and application of policies with focus on business continuity and internal customer experience 
  • Ability to operate with minimal oversight 
Even better if you have:
  • Prior intake / case management / workflow experience 
  • Understanding of HR principles, regulations and policies 
  • Knowledge of COVID-19 policies, processes, tools, and guidelines

Contact: [Click Here to Email Your Resumé]

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