Help Center Agent (Remote) Per Diem

at Rhode Island Coalition for the Homeless
Location United States of America
Date Posted October 6, 2020
Category Default
Job Type Full-time

Description

Respond to and process incoming calls, texts, and emails from persons looking for assistance, triaging and routing calls based on needs and situation. Strong and clear communication skills with an ability to use positive language, listen attentively while managing inbound/outbound calls, and conduct data entry at the same time. Listen carefully to clients, ask questions for clarification, and...

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