Health Communications Specialist II

at General Dynamics Information Technology
Location Atlanta, GA
Date Posted November 20, 2021
Category Default
Job Type Full-time

Description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

No Suitability Required

Public Trust/Other Required:

None

Job Family:

Communications

Job Description:

GDIT's Federal Health Sector is currently looking for Public Health Analysts and Health Communications Specialists to join our team in support of the Centers for Disease Control and Prevention (CDC) – Joint Information Center (JIC). The CDC activated its Emergency Operations Center (EOC) to lead the novel coronavirus (COVID19) response. The Joint Information Center (JIC) and the various Task Forces (TFs) supporting the response require a variety of health communication support to carry out critical functions to continue to support this response. This position is for full time employment and will eventually be located onsite at the customer’s location in Atlanta, Georgia. (CDC’s domestic facilities are currently operating under “maximum telework” due to the COVID-19 pandemic.

This position is for full time employment and will eventually be located onsite at the customer’s location in Atlanta, Georgia. (CDC’s domestic facilities are currently operating under “maximum telework” due to the COVID-19 pandemic. This position will be 100% work from home until CDC’s facilities begin to resume normal operations.) Applicants should be local to Atlanta, GA or willing to relocate to the area at your own expense and able to go onsite when operations resume.

CDC’s JIC is a 24/7 emergency communication unit that serves as the primary point of information coordination during a CDC Incident Management System (IMS) activation. The JIC is primarily staffed by a network of emergency communicators who ensure that accurate health protection information is quickly shared with multiple audiences through many channels during a public health emergency.

Learn More about CDC’s EOC HERE

RESPONSIBILITIES

In this role you will work on a wide range of tasks as part of a multidisciplinary team to carry out public health analysis, communication and marketing strategies, services and interventions. You will work with other CDC health communications, scientific, and management staff to plan and develop content, and assist in the productions of information material for use in print and electronic media. Health Communication responsibilities include:

  • Provide health communication support to create integrated public health messages and content for multiple audiences. Including distribution of weekly World Health Organization (WHO) Weekly Epidemiological and Operational Situation Reports (SitReps) to Global Communicators.
  • Research, compile and distribute updated COVID-19 resources for inclusion in PPC read out during weekly Regional Calls and GOSAM notes. 
  • Research, develop, update, and electronically distribute the COVID-19 Global Communicators Weekly Digest to more than 200 global communicators. Highlights include: key U.S. and global COVID-19 situational developments, country support tools, upcoming events, case and death counts, a response ‘look back’ at ‘this week last year,’ and access to a wealth of webinars, communication/media tools, websites, and scientific literature resources
  • Develop and maintain partnerships with PAHO, WHO Media and COCA.
  • Represent JIC on various external webinars and meetings including .S. Centers for Disease Control and Prevention Advisory Committee on Immunization Practices (ACIP) and Vaccines and United States Food and Drug Administration Related Biological Products Advisory Committee
  • Work collaboratively with internal and external partners and develop dissemination plans to ensure messages meet communication objectives and audience needs, are consistent, and could be disseminated rapidly through appropriate channels to reach target audiences.
  • Select, develop, and utilize a variety of channels to disseminate information.
  • Track and report on dissemination metrics and results and make adjustments and improvements to dissemination based on results.
  • Review cables and international news about COVID vaccine emergency approvals and variants and escalate for JIC evaluation
  • Use relevant health communication, risk and crisis communication, behavior change and risk and crisis communication best practices to consistently develop content and products that achieve the intended communication objectives.
  •  Work with subject matter experts to identify and write about communications priorities
  • Plan, develop, revise, implement, monitor, and evaluate communication messages, materials, and strategies.
  • Translate technical and scientific subject matter into plain language communication products such as but not limited to web pages, factsheets, key/talking points, social media, press releases, social media posts, PowerPoint slides and presentations, Q&A documents, infographics, etc.
  • Develop communication materials and education materials/activities related to COVID19 topics, including infectious diseases, outbreaks, pandemic preparedness, and/or emergency response.
  • Ensure content is developed with plain language and using the Clear Communication Index and principles to develop new materials and to assess existing materials.
  • Ensure materials meet Section 508 standards.
  • Develop communication materials that successfully address cultural and socioeconomic challenges to effective communication; considers the diverse interests, needs, concerns, and priorities among different segments of the population.
  • Participate in calls to identify themes and hot issues for the upcoming week and coordinate with other team members across the Task Force to ensure relevant communication content is included with themes that are presented at the IM meeting for the upcoming week.
  • Liaise with other teams within the TF or other TFs as needed.
  • Provide consultation services to the CDC with communication clearance coordination
  • Liaise and coordinate across the response as needed by:
  • Working with other SMEs and the JIC to create new messaging and/or adapt existing messages to be consistent with emergency risk communication science, principles, and requirements; including plain language, timeliness, and audience appropriateness
  • Engaging with TF leadership, subject matter experts and other colleagues to develop and evaluate critical public health communication content and messaging, as appropriate.
  • Attend all JIC and other response meetings to maintain and share situational awareness.

Other duties may include:

  • Updates to the COVID-19 Weekly Key Messages and other response-wide efforts such as reports, documents and meetings.
  • Routine data pulls and creating weekly/monthly reports as necessary. Reports may require development and inclusion of graphs, charts or statistics.
  • Support the documentation Clearance process across the response, coordinate pre-clearance and manage additional clearance levels as appropriate to ensure final IMS clearance prior to dissemination.
  • Develop and manage communication campaigns and/or assist in the development and management of major releases and/or communication campaigns
  • Coordinate with JIC and the Office of the Assistant Director for Communication (OADC) during development, and work across Task Forces (TFs) and other stakeholders as needed.
  •  Provide consultation services in developing creative briefs and overseeing execution against briefs, creating videos, building and testing interactive graphics, and electronic tools and training as specified by CDC.

QUALIFICATIONS

  • Required Skills and Experience Bachelor's degree in a related field such as: Communications (journalism, advertising, public relations); or English (writing/editing, rhetoric); or Public Health
  • 2-6 years of related experience.
  • Understanding of basic risk communication principles (giving clear and simple communication during an emergency, providing actionable information)
  • Experience writing, reviewing and editing health communication materials
  • Strong proofreading skills and attention to detail
  • Experience writing in plain language
  • Experience in facilitating quick turn-around for complex documents
  • Experience in assisting in the preparation of documents for public audiences
  • Experience with MS Teams, Sharepoint and other Team workflow tools
  • Must be U.S. citizen with the ability to obtain a National Agency Check with Inquiries (NACI) clearance

Desired Skills and Experience:

  • Experience in working with social media and/or digital media channels is a plus
  • Previous experience in an emergency response setting highly desirable
  • Demonstrated experience with formative research to inform communication strategies; audience segmentation
  • Superior multi-tasking and organization skills. Must manage multiple simultaneous projects and prioritize assignments and tasks accordingly, remaining flexible to changing priorities and new initiatives.
  • Previous CDC and/or public health experience
  • 508 experience and understanding

Attributes for Success:

  • Ability to identify gaps in existing resources
  • Self-sufficient (needs little supervision)
  • Ability to be flexible and to periodically work after hours and/or on the weekend. May be required to do rotations for on-call during weekends and evenings, as well as holidays, and to rotate through different shifts to fulfill a 24-hour, 7-day week schedule, should the need arise.
  • Sound interpersonal communication, telephone, email and business etiquette
  • Strong attention to detail and organizational skills.
  • Demonstrated proactive approaches to problem solving with strong decision-making capabilities
  • Forward looking thinker, who actively seeks opportunities and proposes solutions
  • Analyze organizational goals and objectives, operating environment and business processes to determine most efficient methods of accomplishing work

This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Texas or Montana or work outside of the United States may be excluded from this requirement.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Some Telecommuting Allowed

Work Location:

USA GA Atlanta

Additional Work Locations:

This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Texas or Montana or work outside of the United States may be excluded from this requirement. We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Drop files here browse files ...