Field Service Technician

at PEAK Technical Staffing USA
Location Bartlett, IL
Date Posted March 5, 2021
Category Default
Job Type Full-time

Description

Summary:

Performs maintenance, repair, installation and calibration of Precision Inspection, Testing & Measurement Equipment at customer sites in accordance to ISO/IEC 17025.

Various levels / roles available depending on training and experience.


General Duties:

  • Install/ Calibrate / Repair equipment at customer sites.
  • Communicate with Inside Service Team for daily, weekly and monthly job assignments.
  • Generate all documentation required for service calls.
  • Maintain professional rapport with customers.
  • Become proficient in ATRAX Gage Management Software (including Navigating, Upload, Download, and Mobile).
  • Follow all company’s procedures and protocols
  • Share information across the organization.
  • Comprehend customer requirements and make appropriate recommendations.

Level I Specific
Service Technician will be capable of operating with minimal supervision and be capable of calibration, service, and basic repairs of all equipment for the following:

  • Hand Gages
    • Calipers, Micrometers, Indicators, Bore Gages, Height Gages, Magna Mikes, etc.
  • Surface Plates
    • Measurement and Corrective Lapping
  • Rockwell Hardness Testers
    • Standard B/C, Superficial N/T, Direct and Indirect Methods
  • Brinell Hardness Testers
    • Brinell, Brinell Scope, Brinell Scanner, Direct / Indirect Methods
  • Leebs Hardness Testers
  • Optical Equipment
    • Optical Comparator, Measuring Microscope, Microscope Cleaning
  • Video / Vision Equipment
    • Manual / Automated
  • Field of View Measuring Systems
  • Laser Micrometers
  • Scales / Balances
    • Lab Balances, Bench Scales, Counting Scales, Floor Scales
  • Pressure
    • Pressure Gage, Pressure Transducer, In Line Pressure Gage/Transducer
  • Temperature
    • Oven, Temperature Controllers, Thermometers, IR, (All Types Calibrated in the Field)
  • Force ≤ 1,000 lbs
    • Test Stands, Force Gage, Load Cell, Spring Tester, Top Load Testers (Force, Displacement, & Speed)
  • Torque
    • Torque Meter/Cheks, Torque Tester, Torque Transducer, Torque Watch, Torque Wrench
  • Vacuum
    • Vacuum Gage, Vacuum Transducer, In Line Pressure Gage/Transducer
  • Surface Roughness Testers

Level II Specific

4 – 6 years’ experience performing compatible duties as that of a Level I Service Technician, is capable of providing training to new Technicians and is capable of calibration, service, and complex repairs of all equipment with minimal assistance for the following:

  • All Level I specific items
  • CMM
    • Portable Arm / Manual
  • Micro Hardness Tester
    • Direct / Indirect Methods
  • Magnetic Particle Machine
    • Portable & Bench Systems
  • Super Micrometers / ULM’s
    • I.D. / O.D. Linear, Parallelism, and Force
  • Tensile Testers ≥ 1,000 lbs.
    • Force, Displacement, Speed
  • Speed
    • Tachometers, Stroboscopes, (Contact & Non-Contact)
  • Sound
    • Sound Meters
  • Electronics
    • Hi-Pot, Power Supplies, Panel Meters
  • Force ≥ 1,000 lbs.
    • Test Stands, Force Gage, Load Cell, Spring Tester, Top Load Testers (Force, Displacement, & Speed)

Level III Specific
Service Technician will have 6+ years’ experience performing compatible duties as that of a Level I & II Service Technician, is capable of providing training to new Technicians, provide Technical Support to other Technician, act as a Lead for On-Site jobs when working with other Technicians and is capable of calibration, service, and complex repairs of all equipment with no assistance for the following:

  • All level II specific items
  • CMM
    • DCC CMM’s
  • Machine Tools
    • Mills, Lathes, Grinders, EDM’s
  • Advanced Electronics
    • DMM’s, Clamp Meters, Oscilloscopes, Counters
  • Roundness Testers
    • Form / Contour Tracer

Qualifications:

  • Technical Degree, Certificate and/or 3+ years of experience in a related field with a proven track record of successful, on-time completion of projects.
  • Must have an electrical and mechanical aptitude and some type of semi-related experience (Field Work, Repair, Electronics, etc.).

Software Proficiency:
On a scale of 1 (Limited) – 10 (Expert)

  • MS Office Excel (7)
  • MS Office Word (6)
  • MS Office Outlook (6)
  • MS Office Publisher (4)
  • MS Office Access (4)
  • MS Office Power Point (4)