Field Service Representative (Global Grade 10)

at Rolls Royce
Location Meridian, MS
Date Posted October 21, 2021
Category Default
Job Type Full-time


Job Description

Field Service Representative

Meridian, MS/Pensacola, FL

Please note, there is a condition of employment regarding the Covid-19 vaccine. A detailed statement can be found in the basic requirement section of the posting.

As a Field Service Representative for Rolls-Royce, you’ll support the F-405 engine in the T-45 aircraft and work to provide technical guidance to the customer by establishing and maintaining a close liaison with relevant sections of the customer’s organization, Rolls-Royce Customer Support, Engineering and Program Management.  

At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer and more competitive power.

We’re the second largest global provider of defence aero-engine products and services globally with 16,000 engines in the service of 160 customers in 100 countries. Our engines power aircraft in every major sector, including transport, combat, patrol, trainers, helicopters and unmanned aerial vehicles.

Key Accountabilities:

  • Reviewing engineering changes with regard to their effect on the product in the field
  • Developing and conducting supplemental training to maintenance activities through on-the-job training and classroom instruction, as appropriate
  • Reporting to the F-405 CLS Site Manager and leading Program and Deployed Services responsibilities
  • Utilizing and supporting Rolls-Royce and Customer databases and diagnostic software programs to respond to technical and operational queries
  • Ensuring Rolls-Royce business objectives and contract deliverables are met, and Customer operational needs are supported
  • Pursuing site visits, engine operation, maintenance, safety briefs, field training, accident investigations, in-flight test evaluations and direct requests on short notice

Rolls-Royce is a Military Friendly Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

Basic requirements:

  • An Associates degree and 4+ years of experience in jet engine maintenance and/or an aviation in-field customer support role OR;
  • A Bachelor`s degree and 2+ years of experience in jet engine maintenance and/or an aviation in-field customer support role OR;
  • In lieu of a degree 6+ years of experience jet engine maintenance and/or an aviation in-field customer support role
  • In order to be considered for this opportunity, you must be eligible to obtain and maintain security clearance, which requires USA Citizenship

In accordance with US Federal Executive Order 14042, its implementing guidelines, and our internal policies, candidates should be aware that after an offer is accepted, proof of vaccination against COVID-19 will be required for this position.  Individuals who may need an exemption from the COVID-19 vaccination requirements due to a medical condition or religious belief may apply for a reasonable accommodation during the post-offer process. Please note, federal, state, customer or company policy COVID-19 requirements may change before or after the start date.

Preferred requirements:

  • FAA Airframe & Powerplant License
  • Prior F-405/ T-45 maintenance experience
  • Experience with Rolls-Royce Engine Tracking Systems Database and NALCOMIS

Pioneer an ocean of power. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

Beyond tomorrow

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.

You can learn more about our global Diversity and Inclusion strategy here.

Due to the COVID-19 pandemic we are keeping our people safe by offering the option to work from home where possible and necessary. If you’re successful for this role you’ll be expected to work from home on a temporary basis.  When Rolls-Royce updates the safety protocols related to COVID-19, you may be required to work in multiple spaces (home, office, alternate locations, etc.) as needed across the work week.  These may vary dependent on required tasks, the needs of the team, and the focus of the organization. 

At Rolls-Royce we also support requests for flexible working arrangements wherever possible

Relocation assistance will be provided if applicable

Close Date: 1st November 2021

Job Category

Field Services

Posting Date

18 Oct 2021; 00:10