COVID Case Coordinator

at Greene Resources
Location Durham, NC
Date Posted August 27, 2021
Category Default
Job Type Full-time


Job Number: 42101

COVID Case Coordinator

Job Description:

Our client is looking for a COVID Case Coordinator to join their team! The COVID Case Coordinator is a member of the Security and Emergency Management team reporting to the Emergency Manager. The primary role of this position is to manage the COVID-19 cases through execution of established processes. The Case Coordinator will be the primary contact for company-wide COVID-19 reports and questions. The individual must be willing to be on call 24/7 to respond to urgent cases when needed. This is a 6-9 month contract position with a possibility of extension.


  • Receive all supervisor notifications of COVID-19 cases (exposures, suspected exposures, symptoms, etc.)

  • Receive calls forwarded by Security Operations Center

  • Evaluate notifications to determine status of cases, requiring immediate gathering of COVID-19 Task Force

  • Coordinate with HR, Emergency Management, Facilities, EHS, supervisors to fully address immediate concerns

  • Manage employee communication, arrange cleaning, identify exposure areas/groups, etc.

  • Track all pertinent data related to each case

  • Track high temperature employees sent home from screening stations

  • Ensure that affected supervisors know to submit a questionnaire for each

  • Process exception requests for visitor traffic to company sites and travel requests

  • Create talking points for team communications as needed

Education Requirements:

  • BA/BS degree

Desired Background/Skills:


    • Must be proficient using Microsoft Office Suite (Word, Excel, PowerPoint, Access)

    • Ability to follow established procedures while looking for opportunity for improvement

    • Strong organizational skills and high level of attention to detail

    • Evaluate situations and demonstrate sound decision-making

    • Self-starter and perform with minimal guidance, including after-hours when needed

    • Exceptional interpersonal and professional communication skills

    • Must be comfortable working closely with and advising senior business leaders

    • Must have the ambition to seek constant improvement

    Other Information:

      Greene Resources is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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