Contact Tracer – Competitive Salary

at AppleOne
Location Rock Hill, SC
Date Posted July 30, 2020
Category Default
Job Type Full-time

Description

This Contact Tracer Position Features:
•Competitive Salary
•Great Pay Up $30/hr

SC DHEC Contact Investigator Position Description

Contact individuals in South Carolina who have been identified as a confirmed COVID-19 case.

Follow protocol/procedure to inform individuals of proper precautions and next steps, especially quarantine information and guidance, and gather information on their potential points of contacts during the infection period.

Requirements
Technology:
To the extent that it is available, DHEC will provide the Computer and phone to be used by the Contact Investigators in the performance of this work.

•**If DHEC is unable to provide the Computer and phone required for the performance of this work, and the employee?s personal hardware must be used, the existing requirements as stated in the solicitation would apply. (Tech form you will be filling out with your candidates answers)
•Must have daily access to a computer/laptop for data entry.
•Must be able to access regional office to pick up materials if applicable.
•Must be able to work from home while completing all assigned duties.

A Bachelor's degree or Associate's Degree in health-related fields are required.
Nurses are preferred.
•Qualified candidates are preferred to have work experience in one or more of the following areas: public health, customer service experience in a healthcare setting, social work, and/or community engagement/development.
•Preference is given to furloughed healthcare workers, students, school nurses, teachers, retirees, faith-based organizations, and others with relevant skills or experience.
•Preference is given to South Carolina citizens with familiarity with counties/cities/communities. Shift structure will be determined by the regions.

Prior to hire, candidate must successfully complete ASTHO Contact Tracing online training and all other trainings as required by DHEC.

•Candidates are expected to work full time, not to exceed 40 hours per week.
•Candidates must have ability to exhibit a professional and positive attitude while maintaining strict confidentiality and interacting with cultural sensitivity.
•Responsibilities Follow protocol/procedure for interviewing confirmed COVID-19 cases and document appropriately as required.

•Use a scripted template to guide the interview process and assure all required questions are asked, education instructions given, and interaction is conducted with confidentiality and empathy.
•Maintain contact with DHEC supervisor daily.
•Complete data entry of contact information into the designated system accurately and at the time of call or encounter.
•Immediately report concerns or problems to assigned DHEC supervisor.
•Prioritize workload and meet deadlines.
•Exhibit excellent interpersonal skills and interact professionally with culturally diverse populations.
•Ability to think critically and use good judgment in all decision making.

AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

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