Contact Tracer

at Indiana University
Published January 2, 2022
Location Indianapolis, IN
Category Default  
Job Type Full-time  




Department Information

The Covid Command Center (CCC) at Indiana University Center for Global Health (CGLH) within the Department of Medicine, develops mutually beneficial partnerships across disciplines, schools, and countries to create and implement sustainable programs that improve health and human flourishing in underserved areas worldwide. Global Health also prepares a health education and health research experts in these communities to become the next generation of local, national, and global health leaders.

For more information on the Center for Global Health, visit the website here.

Job Summary

The IU Center for Global Health is currently recruiting Contact Tracers to serve IU campuses and surrounding areas. A Contact Tracer interviews, evaluates, and monitors clients, provides education, guidance and isolation/quarantine parameters based on Centers for Disease Control and Prevention (CDC) for those individuals who meet case definition for a confirmed, suspect, or probable case of a communicable disease or a contact of someone who meets this definition.

Department-Specific Responsibilities:

  • May conduct home visits to obtain or verify information.
  • May be involved with contact tracing duties related to quarantine and monitoring contacts.
  • Performs other related duties as required.

General Responsibilities:

  • Conducts case investigations which includes interviewing cases to establish the case history; recording timeline of onset of symptoms; determining all possibly exposed individuals; obtaining contact information for contacts
  • Provides health education regarding isolation and quarantine parameters, available services, and monitors case for ongoing needs and disease clearance. Helps case develop an appropriate plan which may include referral to another agency or professional.
  • Enters data for detailed records of case investigations, maintains functional understanding of contact tracing systems and software programs, and assembles regular reports for supervisor.

NOTE: This is remote work only.




  • High school diploma or GED.


  • Coursework from an accredited college or university in social or biological sciences, health, or a related field.



  • 1 year of experience working / volunteering with the public in person or via telephone.


  • 1 year of experience performing outreach work and/or interview / investigation work in a local agency.


  • Proficient in English written and verbal communication skills.
  • Maintains a high degree of professionalism.
  • Demonstrated time management and priority setting skills.
  • Demonstrates a high commitment to quality.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Remote work only

Job Classification

Career Level: Foundational

FLSA: Nonexempt

Job Function: Health Services

Job Family: Public Health

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

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