Contact Tracer

at Indiana University
Location Indianapolis, IN
Date Posted December 2, 2021
Category Default
Job Type Full-time




Department Information

The Richard M. Fairbanks School of Public Health was formally created in 2012 and was named in recognition of a transformative gift by the Richard M. Fairbanks Foundation. With strong connections to the IU School of Medicine and other health science schools on the IUPUI campus, the School of Public Health is poised to be a catalyst to help build a collaborative approach to improved public health in Indiana. The School of Public Health currently serves more than 600 students, employs over 20 full-time staff and is home to over 50 full-time faculty within the departments of Epidemiology, Social and Behavioral Sciences, Health Policy and Management, Environmental Health, and Biostatistics.

To find out more about the school visit here.

Job Summary

General Responsibilities:

  • Conducts case investigations which includes interviewing cases to establish the case history; recording timeline of onset of symptoms; determining all possibly exposed individuals; obtaining contact information for contacts
  • Provides health education regarding isolation and quarantine parameters, available services, and monitors case for ongoing needs and disease clearance. Helps case develop an appropriate plan which may include referral to another agency or professional
  • Enters data for detailed records of case investigations, maintains functional understanding of contact tracing systems and software programs, assembles regular reports for supervisor




  • High school diploma or GED


  • Coursework from an accredited college or university in social or biological sciences, health, or a related field.



  • 1 year working/volunteering in working with the public in person or via telephone


  • 1 year performing outreach work and/or interview/investigation work in a local agency


  • Proficient communication skills
  • Maintains a high degree of professionalism
  • Demonstrated time management and priority setting skills
  • Demonstrates a high commitment to quality

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Ability to drive throughout Marion County, Indiana to locate COVID19 cases and contacts. Physical mobility is needed. Ability to navigate city sidewalks and residences that may not have adequate ADA compliant features. This individual will be working in diverse neighborhoods and interacting with a multitude of cultures.

Work Location

The Richard M. Fairbanks School of Public Health is located on the IUPUI campus at 1050 Wishard Blvd, Indianapolis, Indiana 46202. Work activities will be conducted in the field (Marion County), remotely at home, and in-person at the Wishard Blvd location depending upon the activities assigned and covid-19 case load levels.

Work Hours

Work hours will vary, with shift assignments made on a weekly or biweekly basis. Work will normally be restricted to the hours of 7am to 9pm, with exceptions allowed for case specific assignments. Work days will vary and may include weekday and weekend assignments.

Job Classification

Career Level: Foundational

FLSA: Nonexempt

Job Function: Health Services

Job Family: Public Health

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [Click Here to Email Your Resumé] or by visiting IUPD.

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