Contact Tracer

at TEKsystems, Inc
Location Los Angeles, CA
Date Posted January 30, 2021
Category Default
Job Type Full-time
Contractor

Description

Description:

COVID-19 Disease Investigator: (MULTIPLE SHIFTS AVAILABLE) -Candidates must be located in the Los Angeles County region. - Interview students and parents to elicit information regarding their contacts to COVID-19 positive patients and to determine possible personal and health history related to transmitted diseases. - Educates and counsels patients regarding transmitted diseases and risk reduction. - Locates persons who have been reported to have COVID-19 or who have been in contact with infected individuals; directs these individuals to submit necessary laboratory specimens and such other necessary control measures. - Induces persons who have been in contact with COVID-19 to have medical examinations and laboratory testing as applicable. - Provides information and education on COVID-19 to phone inquiries. - Conducts interviews with persons who are COVID-19 positive and assists them in informing their close contacts of their positive status. - Conducts investigations to discover unreported cases. - Performs a variety of duties relating to the preparation of reports, entering personal data on patient registers and preparing correspondence to send to patients who are in need of medical examination and treatment. - Maintains records on all delinquent and/or non-conforming patients. - Prepares individual narrative reports concerning work procedures and certain patients. - Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. Minimum Qualifications Current student or graduate from a college of public health, medical science, college of nursing, or school of medicine.

Skills:

Contact Tracing, Call center, COVID, Contact Tracer, Johns Hopkins, Disease Investigation, MS Dynamics

Top Skills Details:

1. Bilingual Spanish/English (other xxxx/English candidates will be considered) 2. Ability to have clear concise conversations over the phone. (Call center experience a big plus) 3. Ability to use computer software to log phone call conversations. (MS Dynamics or other CRM software experience is a big plus)

Additional Skills & Qualifications:

Must have good communication skills. We will provide training on all software, call scripts, certifications...etc.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.