Contact Tracer

at Collabera
Location Cary, NC
Date Posted January 29, 2021
Category Default
Job Type Full-time


Title : Contact Tracer

Duration : 6 Months

Location - Remote and Onsite. 


  • High school diploma or equivalent
  • Great communicator
  • Great interpersonal skills
  • Computer and phone access (PC with Windows 10 with Antivirus protection)


  • Bilingual
  • NC resident with familiarity on NC’s geography, such as cities, towns, and locations


This is position will be responsible to contacting North Carolina residents who have been identified as a contact to a confirmed COVID-19 case. They will be managing all of the information intake of contact’s exposure, symptoms, and testing needed. From here, they will provide the appropriate isolation or quarantine guidance for each contact.

Customer Service Representative,CSR,Customer Service associate,Customer Service executive,CSA,call center executive,call center agent,call center representative,call center,customer service agent,inbound,outbound,call,collect,collection,collecting,administration,office assistant,back office,Covid,pandemic,doctor,patient,nurse,hospital,front office,clerk,housekeeping,contact tracer