Contact Tracer

at Experis
Location Basking Ridge, NJ
Date Posted November 20, 2020
Category Default
Job Type Full-time


Experis is hiring Contact Tracers for a large client. Role will be REMOTE.

Contractors will support a COVID Command Center initiative. Will utilize Covid Response Playbook to diagnose employees health status and communicate next steps to help the employee address their symptoms and personal circumstances

Use strong interpersonal skills to conduct conversation-based interviews to respond to employees reporting Covid Related incident with empathy and assessing the next appropriate steps

Engage employees in a professional, and caring, manner to understand their specific circumstances related to Covid-19

Collect and record accurate information

Effectively partner with local HR, Business Leaders, Real Estate and Communication to execute the appropriate protocols related to: 1. Cleaning and/or closing a location 2. Quarantining potentially exposed employees 3. applicable Leaves of action

Bachelor's degree in Human Resources or equivalent work experience
Available for 4-10hr shifts Saturday-Tuesday
Ability to manage multiple cases and provide consistent and ongoing communication
Understanding of the need for confidentiality and the ability to conduct case interviews with care in order to protect confidentiality
Excellent and tactful interpersonal skills, overall sensitivity, and language and interviewing skills that allow them to build and maintain trust
asic skills of crisis counseling and the ability to confidently refer clients and contacts for further care, if needed.
Understanding of when to refer individuals or situations to Local HR
Ability to collect basic standardized data and information per protocols.
Proficient with MS Office & G Suite platforms (Specifically Excel and Google Sheets)

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