Contact Tracer

at University of Arkansas for Medical Sciences
Location Fayetteville, AR
Date Posted July 31, 2020
Category Default
Job Type Contractor


Full-Time Temporary/Not Benefits Eligible

Located in Northwest Arkansas

This posting will be used to fill multiple positions

Bilingual English/Spanish or English/Marshallese Preferred

The Contact Tracer is provided with a list of COVID-19-positive person's known contacts and reaches out to each of those contacts to help them safely quarantine, find alternate arrangements as necessary, and help them receive testing for COVID-19, if recommended. S/He may also help provide other assistance and referrals such as food delivery or alternative housing if they need extra support to safely self-quarantine. This position, with the support of a clinical care team, will also educate those exposed on the need to monitor themselves for symptoms of COVID-19.

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.  We champion being a collaborative health care organization, focused on improving the health, health care, and well-being of Arkansans.  

Salary: $22 hourly


  • Coordinates and manages relationships with the identified contacts and track the spread of the COVID-19 outbreak.
  • May perform other duties as assigned.


Minimum Qualifications:

  • High School Diploma/GED Plus four (4) years of customer service experience or equivalent combination of education and experience
  • Intermediate proficiency with Microsoft Office (Excel, Word, Outlook and PowerPoint)
  • Detail oriented and organized
  • Excellent interpersonal  and communication (verbal and written) skills
  • Ability to work independently and interdependently
  • Ability to work under deadline pressure

Preferred Qualifications:

  • Bachelor's degree
  • Healthcare experience
  • Bilingual English/Spanish or English/Marshallese

This position is subject to a pre-employment criminal background check. A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

UAMS is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence.

Physical Requirements

Stand: Frequently
Sit: Frequently
Walk: Occasionally
Bend, crawl, crouch, kneel, stoop, or reach overhead: Occasionally
Lift, push, pull, carry weight: 10 lbs or less
Use hands to touch, handle, or feel: Occasionally
Talk: Continuously
Hear: Continuously
Taste or smell: Never
Read, concentrate, think analytically: Continuously
Physical Environment: Inside Office Environment
Noise Level: Moderate
Visual Requirements: Near visual acuity
Hazards: None

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