Contact Tracer

at Robert Half
Location Las Vegas, NV
Date Posted July 29, 2020
Category Default
Job Type Full-time


Ref ID: 03100-0011513409

Classification: General Office Clerk

Compensation: $15.00 to $19.00 hourly

Job Description

As a Contact Tracer, you will be responsible for using data management platforms to call all contacts of anyone diagnosed with COVID-19 to conduct a symptom check and refer them for further testing as appropriate. Contact Tracers make phone calls to persons exposed to COVID-19, document potential exposures, make referrals to key partners/resources, and document key program outcomes.

• Call contacts of newly diagnosed patients and clearly communicate the reason for call
• Collect and record all required information and conduct a symptom check
• Clearly communicate approved information about local regulations as it relates to quarantine and self-isolation
• Follow scripts to ensure all contacts understand the importance of following all regulations and guidelines
• Responsible for escalating all issues or complications to the appropriate point of contact