Citywide Performance Manager

at City of Portland
Published August 18, 2022
Location Portland, OR
Category Default  
Job Type Full-time  


Citywide Performance Manager

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Citywide Performance Manager


$88,899.20 - $155,542.40 Annually


1120 SW 5th Ave, OR

Job Type



City Budget Office

Job Number



8/22/2022 11:59 PM Pacific

  • Description

  • Benefits

  • Questions

The Position

The Citywide Performance Manager will lead the development and implementation of a cohesive and innovative system of performance management strategies and interventions across the enterprise of the City of Portland. The position is the manager of the Citywide Performance Management unit, including six analysts, working toward establishing the City as a leader in high-performance government.

The Citywide Performance Manager is a newly created City leadership-level position that will frequently interact with leaders across the City, including elected officials, as the position develops and implements an enhanced performance management system of support. The system developed will be both holistic and customizable to the needs of distinct services and programs, resulting in improved citywide outcomes on critical issues, more effective service delivery, and improved consistent communication of the Citys performance results to the public. The position will have the opportunity for significant impact as they build and support a newly expanded team of senior- and principal-level analysts to help develop and implement the performance system Citywide.

The position is housed within the City Budget Office and will report to the Citys Budget Director. The City Budget Office provides timely, accurate, and unfiltered information and analysis on budgetary, performance, and policy issues to the Mayor, Commissioners, the City Auditor, to City bureau leadership, and the public. Financial and Policy Analysts work closely with Performance Analysts and the Performance Management unit to ensure City investment decisions and processes align with and ultimately maximize achievement of the Citys performance goals. The Office interacts with and supports all City Bureaus and elected officials. This position will be an important member of the leadership team within the City Budget Office, ensuring performance systems and strategies are appropriately integrated within budgetary timelines, financial data, and decisions to maximize performance outcomes.

The successful candidate will possess excellent problem-solving, interpersonal and communication skills as well as significant operational, personnel and project management experience. The work requires robust and practical understanding of leading performance management strategies including but not limited to: process improvement strategies; effective methods in program evaluation; and effective practices in qualitative and quantitative data measurement and management in a public agency. The Citywide Performance Manager must be able to manage a multi-cultural workforce and promote an equitable workplace and collaborate effectively with stakeholders at all levels of City government as well as the public.

The City Budget Office relies upon the unique experiences and knowledge of our staff to help evolve and improve our processes and deliverables, and encourages candidates with the knowledge, ability and experience working with a broad range of individuals and diverse communities to apply. The City Budget Office is interested in empowering fiscally responsible, equitable, and anti-racist practices and decisions and encourages candidates with diverse abilities and backgrounds to apply to help us achieve these goals.

This position is classified as a Manager I

City of Portland Core Values:

Anti-racism | Communication | Collaboration | Equity | Transparency | Fiscal Responsibility

These values guide our actions as we serve the community and engage our workforce. To learn more about the City's core values, please click here ( .

Why work at the City of Portland?

The City of Portland workforce serves a population of over 650,000. We are culture- and solutions-driven, viewing every challenge as an opportunity to learn, improve, and share our expertise. We are committed to removing systemic barriers to resources, access, and opportunity. The City is a believer in ALL people and continues to actively recruit and retain diverse top talent every day. We offer a comprehensive benefits package ( , including but not limited to medical, dental, vision, basic life, short- and long-term disability coverage to eligible employees and their families. If you are open-minded, motivated, community-focused, and self-aware, please apply yourself at the City of Portland today.

COVID-19 Vaccine Requirement

As of October 18, 2021, all City employees must be fully vaccinated for COVID-19. This is required for all positions at the City of Portland. Proof of being fully vaccinated is required by date of hire. You may request an exception ( , for health or religious reasons, from getting the COVID-19 vaccine at the time a position is offered.

Work Location

C urrently, many positions with the City of Portland are being performed remotely due to COVID. In the future, current positions classified as full-time remote will: 1) become a remote/onsite mix or 2) revert to full-time at a city work location.

To Qualify

Applicants must provide details in their cover letter and resume that demonstrate how their education, training and/or experience, meets each of the following minimum qualifications:

  • Thorough knowledge of principles, practices, and methods of performance management and measurement, public administration, and operational strategy and analysis.

  • Knowledge of principles of employee management, supervision, training, and performance evaluation.

  • Knowledge of the principles for project/program planning and management.

  • Ability to communicate effectively, both verbally and in writing; present information, proposals, and recommendations clearly and persuasively in public settings.

  • Ability to establish and maintain effective working relationships with those contacted in the course of work; demonstrate tact, diplomacy, and patience, and gain cooperation through discussion and collaboration.

  • Ability to manage a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services.

Applicants must also possess:

  • Must be fully vaccinated for COVID-19 per City/State mandate. If unvaccinated, exception process must be completed by date of hire. Exception guidelines/process can be accessed here: Exception Request Process for COVID-19 vaccine ( .

The Recruitment Process

An evaluation of each applicant's training and experience, as demonstrated in their resume and cover letter, weighted 100%. Do not attach materials not requested. Only candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. You have 14 days from the notice of the examination results to let us know if you disagree with your results. Please read the City of Portland Administrative Rule 3.01 for complete information.

PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies

Recruitment Timeline:

  • Posting: August 08, 2022

  • Applications Reviewed: Week of August 22, 2022

  • Eligible List: week of August 29, 2022

  • Selection Phase Begins: early September

  • Job Offer: early-October

Application Instructions

Applicants must submit a professional rsum and cover letter online specifically focused on your qualifications for this position as identified in the "To Qualify" section of this announcement in accordance with the following Application Instructions:

Your rsum and cover letter will be the basis for our evaluation of your qualifications for this position.

  • Your cover letter should include details describing your education, training, certification and/or experience, and where obtained which clearly reflects your qualifications and ability to meet the minimum requirements listed in the "To Qualify" section of this announcement.

  • Your rsum should support the details described in the cover letter.

  • If you are requesting Veterans Preference, as identified below, please describe in your cover letter any transferrable skills obtained during your military service and how they relate to each of the required minimum qualifications under the "To Qualify" section above.

  • Do not attach documents not requested.

Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested. E-mailed and/or faxed applications will not be accepted.

Additional Information

Work Status: Non-citizen applicants must be authorized to work in the United States at the time of application.

Veterans' Preference: If you are requesting Veterans' Preference, attach a copy of your DD214/DD215 and/or Veterans Administration letter stating your disability to your profile, as well as checking the box identifying yourself as a Veteran. You must request Veterans' Preference AND include a copy of your documentation for each recruitment to which you apply. Veterans' Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment.

ADA, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s), and would like to request a reasonable accommodation when applying for this job, please contact the Recruiter below for assistance.

Equal Employment Opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply.

Language Pay Differential: City of Portland employees who speak one or more languages in addition to English, may be eligible to receive a language pay differential. This is compensation for qualifying multilingual City employees who use their language skill to assist the community. More about the language pay differential can be found here. (

Did you know? The City of Portland offers "How to Apply Classes" that are free and review best practices for applying to the City. Follow the link for the most recent list of scheduled dates: Events | Career Center | ( .


Terrol Johnson, Executive/Senior Recruiter

Bureau of Human Resources

[Click Here to Email Your Resumé]

An Equal Opportunity/Affirmative Action Employer

A Career with the City of Portland offers many Employee Benefits

This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status.

The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers.

More detailed information can be obtained by calling the Benefits & Wellness Office at 503-823-6031.

Health Care (Medical, Vision and Dental) (

  • A choice of two medical/vision plans and two dental plans.

  • Coverage is available to benefits-eligible employees, their spouse/domestic partner and eligible dependent children up to age 26.

  • For full time employees, the City pays 95% of the cost of coverage, you pay 5%.

  • The part-time employees' cost is pro-rated based on the number of hours in the employee's regular work schedule.

Wellness Benefits (

  • We offer many on-site fitness center locations and classes, stretching,

  • discounts to local fitness clubs,

  • smoking cessation benefits,

  • chronic care coaching programs,

  • worksite wellness screenings and flu shots.

Life Insurance (

  • Basic life insurance at no cost to full time employees.

  • Levels of coverage are based on bargaining units, employment status and/or annual salaries.

  • Supplemental life insurance - employees may purchase up to $500,000 for themselves

  • up to $300,000 for their spouse or domestic partner.

  • up to $25,000 for dependent children.

  • This coverage is portable upon retirement or separation. There are some limitations on coverage level.

Long Term Disability (

  • Depending on your bargaining unit, you may be eligible for Basic Long Term disability coverage which will pay up to 40% of your basic monthly earnings up to $3,333 per month.

  • The benefit is available 60 days from the onset of the approved disability, or exhaustion of sick leave, whichever is later.

  • Preexisting condition limitations do apply.

  • Employees may also purchase an additional 20% (of your basic monthly earnings up to $1,667 per month) coverage.

Short-Term Disability (

  • Depending on your bargaining unit, you may be eligible for Basic Short-Term disability coverage which will pay up to 40% of pre-disability earnings for eligible employees

  • The benefit is available after a 14-day waiting period, and can continue for 90 days.

  • Pre-existing condition limitations do apply.

  • Employees may also purchase an additional 20% benefit (of your basic monthly earnings up to $1,667 per month) coverage.

Employee Assistance Plan (

  • Employee Assistance Plan (EAP) provides confidential counseling services for employees and eligible dependents.

  • Effective July 1, 2013, the plan provides up to five free visits per year.

Flexible Spending Accounts (

  • Medical Expense Reimbursement Plan (MERP) allows you to make pre-tax contributions to your account to pay for eligible medical/dental/vision expenses which are not paid by your health insurance (deductibles, co-pays, etc.)

  • Dependent Care Account Program (DCAP) allows you to pay for your eligible dependent care expenses with pre-tax dollars. The maximum allowable you may contribute to this plan is $5,000.

Retirement (

  • Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

  • The City currently pays the employee's share of the retirement contribution.

  • Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.)

  • Option to contribute a portion of your earnings on a pre-tax basis to the City's Deferred Compensation Program ( .

Paid Leave

  • 112 hours of vacation ( each year initially. This accrual will increase over time.

  • Sick leave ( typically accrues up to a maximum rate of 40 hours per calendar year

  • 10 paid holidays ( each year

  • Three personal days accrue each year

Family Medical Leave

In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons.

Other Benefits (

  • City's TRIP Reduction Incentive Program (for transportation options)


    Thank you for your interest in joining the team at the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.

    Your cover letter, and resume are an important step in the examination and selection process to assist us in determining if you possess the knowledge, skills, and abilities to succeed in the posted vacancy.

    A lack of a complete and thorough information in your application materials to each of the qualifications listed in the To Qualify section may result in disqualification from the examination. The information you provide must accurately reflect what is documented in your work history/resume.

Your cover letter needs to specifically address all of the qualifications listed in the "To Qualify" section, they are required for this position. Please provide detailed examples for each qualification that specifically address the qualification(s). Saying "See resume", to any of the minimum qualifications may result in elimination from further consideration.

If you are requesting veterans' preference, please be sure to indicate that you are a veteran and also upload a copy of your DD214 and/or Veteran's administration letter stating your disability. Veteran's preference documentation must be submitted by the closing time of this announcement.

Have you read and understood all of the information listed above?

  • Yes

  • No


    Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)


    The City of Portland receives public records requests at times. Please indicate which response you find appropriate: (Answer will not disqualify you from the process)

  • My application was submitted with the understanding that the City of Portland would keep the information confidential and would only disclose the information if ordered to do so. I would not have submitted this application without the promise of confidentiality.

  • You may release my application; I am waiving confidentiality.


    I have read the City of Portland's COVID-19 vaccine requirement.

  • I plan to comply with the COVID-19 vaccine requirement by being fully vaccinated by my hire date and submitting proof of vaccination, or by asking for a religious/medical exception.

  • I do not plan to be vaccinated or ask for a religious/medical exception for the COVID-19 vaccine requirement.

    Required Question


City of Portland


1120 SW 5th Ave, 404 Portland, Oregon, 97204





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